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  • Product IndependenceOur unbiased advice
    on best-fit products.
  • Technical Know-howOne of the largest employers
    of dedicated voice application specialists.
  • ServiceOur reputation of service excellence
    for over 25 years.
  • PeopleOur professional training
    and development programmes.
  • ValueOur uncompromising commitment
    to meeting budgets.

Business Systems has over 25 years experience, as an independent UK provider of voice and speech technology.

Our solutions range from, basic call recording through to quality monitoring, speech analytics, and workforce management tools. With technical complexity comes the need for expert advice and competence to design and build systems that meet customers' objectives and budgets.

We deliver independent advice and open systems design using on-premise equipment or hosted technology for office based, home worker and mobile environments.

Clients we have worked with include.

Bookmaker places a safe bet on Business Systems call recording Hexagon Housing unlock the potential of call recording and put residents first Hillarys made-to-measure quality approach extends to customer service Experian drive business change and customer retention with Analytics Atkins Helpdesk Differentiate Service & Drive Efficiencies with Call Recording & WFM Solution
26 Years