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Voice Recording Systems

4 min read
Author Business Systems UK
Date Apr 15, 2019
Category Call Recording Technology

We supply voice recording systems from a number of leading industry manufacturers with a team of in-house engineers capable of installing and supporting voice recording solutions across different technologies and platforms.

We pride ourselves on being an independent technology reseller and as such able to always present our customers with the best-fit voice recording solution for their business needs

What is a voice recording system?

A voice recording system is essentially a digital device that records sound, saves it in file format, and transfers it to another device, such as a computer. Popular file types include MP3 and Audio Interchange File Format (AIFF).

Voice Recording Deployment

Our voice recording technology can be provided either as a cloud, hosted or on-premise solution depending on your business needs.

Which software is better for voice recording

The best voice recording software for your organisation will largely depend on your needs. Are you looking for a solution to ensure you are able to comply with regulations, or simply for training and quality purposes? Knowing your business needs and the outcomes you are looking to achieve is the first step in finding the right voice recording software. 

Our portfolio includes solutions on-premise from NICE, Verint and Red Box Recorders as well as cloud solutions from NICE inContact, and mobile from Teleware and Resilience (mobile).

Technology costs for voice recording systems

The cost of recording phone calls varies depending on a number of factors like:

  • how many people or phones you want to record
  • the level of reporting and functionality you want from the product
  • whether you want a hosted solution or a product you own

If you are considering voice recording for your business, talk to us about your needs and let us find the best solution for you.

Find out more about voice recording on our Call Recording Advice hub