Skip to main content
Professional Services

Professional Services

Professional Services within Business Systems underpins and supports every customer engagement and hardware or software deployment we embark on.

With over 60% of the companies personnel residing in this division and a 24 hour service facility with 365 day support capability, we are committed to providing the best value-for-money professional services in the industry.

Business Systems is a NICE Platinum business partner and Red Box Recorders business partner as well as being safecontractor approved and ISO 27001:2013 accredited.




Full user and systems administrator training for voice and speech technology.





Call quality monitoring, speech analytics and resource planning consultancy.




Project Management

Every implementation is assigned to a dedicated Project Manager.




Relocation, Expansion & Downsizing

Relocating and scaling call recording infrastructure to suit organisational dynamics.


WFM Managed Service  


WFM Managed Services

Our experienced Workforce Optimisation team can provide a WFM Managed Service.