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Contact Centre Workforce Management (WFM) Solutions

Call Recording Manufacturers

At Business Systems, we partner with leading Call Recording manufacturers to unlock the value in voice and enable digital transformation as well as solve mission critical communication challenges for our clients. 

Industry Leading Call Recording Manufacturers

Through our partnerships with NICE, Verint, Red Box and Calabrio, we are committed to delivering the best fit solution to each project and providing value through innovation. 


We deploy Call Recording solutions globally across many Tier One Banks, Financial Services Organisations, some of the largest Contact Centres and across the Public Sector. As a top tier provider and preferred supplier of the largest Call Recording manufacturers, Business Systems has over 20 engineers who are qualified to install and support the software.  


With over 30 years’ worth of Call Recording expertise, we are committed to delivering a seamless integration with your choice of applications or services, backed by a dedicated customer service support department with an average response time of 24 minutes.

"The quality of recordings is far better than our previous systems. The software itself is superb; it is very flexible; all recordings are instantly available for retrieval."

Senior NATS Systems Engineer, National Air Traffic Services (NATS) Call Recording

View Case Study

Why Choose Business Systems?

At Business Systems, we partner with leading Enterprise Communications Solutions providers as well as developing our own software. Through experience and innovation, we have pushed the boundaries of what is possible. 

  1. Over 30 years’ experience in providing Call Recording Technology solutions
  2. Delivery partner of choice for many Top Tier One banks, award winning Contact Centres and Public Sector organisations
  3. Technical voice recording experts who are NICE, Red box and Verint certified
  4. Average employee service length of 10.7 years within the Technical Services division
  5. Average response time of 24 minutes
  6. 24-hour service facility with a 365-day support capability
"The quality of recordings is far better than our previous systems. The software itself is superb; it is very flexible; all recordings are instantly available for retrieval."

Senior NATS Systems Engineer, National Air Traffic Services (NATS) Call Recording

View Case Study