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Red Box Quantify for Contact Centres

Red Box Quantify for Contact Centres

Smart, scalable and forward thinking call recording software, perfect for solving technical and complex business challenges simply and effectively.

Build customer loyalty and deliver an excellent experience that reinforces brand values, minimises repeat calls, maximises 'sales through service' and optimises call length.

Quantify integrates with leading telephony, UC and contact centre agent and supervisor systems to offer seamless solutions for small, medium and enterprise level organisations.

 

Why work with Business Systems?
 

Top tier Red Box providers in the UK
30 years experience in call recording
Large Professional Services teams who support our customers from our UK offices in the City, Greater London and Scotland

 

  • REPLAY RECORDINGS ON DEMAND - By capturing voice recordings and metadata, our Search and Replay app makes it easy to search for and retrieve relevant recordings 
     
  • LISTEN TO CONVERSATIONS AS THEY HAPPEN - Monitor live recording across your organisation to provide real-time coaching and assistance to employees.
     
  • BUILD CUSTOMER LOYALTY -  minimise repeat calls, maximise 'sales through service' and optimises call length.
     
  • SCALABILITY - makes it easy to capture additional channels when needed.
     
  • SPEND LESS TIME ADMINISTERING - easy to use web-based interface for instant call retrieval


IS THIS THE PRODUCT FOR YOU? 
If not try browsing our full list of Call Recording Solutions or search using our Product Finder Tool. 

FIND OUT MORE... 
Download the Smart Solution for Contact Centres brochure >
Download Red Box Recorders Case Study > 
Download our handy Call Recording Installation Checklist >