Skip to main content
NICE inContact

NICE inContact

Leading Unified Cloud Contact Centre solution for delivering exceptional customer experience and helping you meet your customers' expectations.

Complete Cloud Contact Centre Solution

CXone is a complete enterprise cloud Customer Experience platform that can quickly adapt to your business needs. 

NICE inContact transforms one-on-one experiences into a competitive advantage with an all-in-one customer interaction solution.

  • Omnichannel routing
  • Analytics
  • Workforce Optimisation
  • Automation and AI
  • Open cloud foundation
  • Unifying Digital Contact Channels (40+) onto one scalable platform

Get the elasticity you need in the cloud to fit your business' needs with Nice inContact CXone.


QUICK FIRST CONTACT RESOLUTION  -  Immediately identify callers and route them to the right agents
SCALE QUICKLY AND EFFECTIVELY  -  Scale operations up and down to meet demand
ACHIEVE CUSTOMER SATISFACTION  -  Deliver interactive relationships customers love
AFFORDABLE SOLUTION  -  No costly on-premises hardware and maintenance costs. Only pay for what you use
ADAPT TO CUSTOMER NEEDS  -  Add or remove  channels  easily when your customer service needs change


NICE inContact CXone is the world's #1 cloud experience platform.

Don't believe us? Check out what the experts have to say: