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Products

Government and Health Call Recording

Calabrio ONE Workforce Optimisation

Fully integrated Contact Centre Workforce Optimisation suite in the Cloud, On-Premises, or in a Hybrid environment.

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NICE Engage Platform

The NICE Engage platform enables agents to act smarter and faster with less effort when servicing customer needs.

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NICE Engage Platform SMB

NICE Engage SMB is aimed at the SMB market and delivers a subset of the features of NICE Engage. It provides audio, screen, PCI Compliance and Quality Monitoring for contact centres up to 600 seats.

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OPEX Enterprise

OPEX Enterprise is a simple and flexible Cloud Communications Management solution that allows organisations to route customer communications to agents regardless of their location.

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OPEX Hosting Call Recording

Business Systems provide a resilient, cost-effective cloud solution for contact centres and businesses of all sizes encompassing hosted call recording and reporting.

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Skype for Business Recording

Helping financial institutions ensure all communication channels meet their compliance blueprints with Skype for Business Recording.

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smartnumbers Mobile Call Recording

Simple and scalable solution to record and monitor business calls and texts for compliance and dispute resolution.

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TeleWare Mobile Call Recording

Effective Mobile Call Recording solutions that can be rapidly deployed in days to keep your staff operational while remaining compliant regardless of location.

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Teleware Re:Call App

Re:Call enables employees to use their personal mobile phone to make and receive business calls and SMS.

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Verint Impact 360 Call Recording

Captures, indexes and retrieves voice and screen recordings in TDM, IP and mixed telephony environments and is capable of recording thousands of agent or staff across single and multisite as well as meeting smaller call recording requirements.

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Wordwatch Retrieval & Replay Portal

Wordwatch for live and legacy call recording retrieval and replay from a single point of access.

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