General Business Call Recording
Cost effective and reliable call recording software solutions for businesses looking to record staff who spend time on the phone selling, supporting customers, placing orders, taking reservations or providing advice.
NICE Engage Platform
The NICE Engage platform enables agents to act smarter and faster with less effort when servicing customer needs.
NICE Engage Platform SMB
NICE Engage SMB is aimed at the SMB market and delivers a subset of the features of NICE Engage. It provides audio, screen, PCI Compliance and Quality Monitoring for contact centres up to 600 seats.
OPEX Hosting Call Recording
Business Systems provide a resilient, cost-effective cloud solution for contact centres and businesses of all sizes encompassing hosted call recording and reporting.
Red Box Quantify
Designed to be smart, scalable and forward thinking, Red Box Quantify meets the specialist needs of both contact centres and financial services.
Skype for Business Recording
Helping financial institutions ensure all communication channels meet their compliance blueprints with Skype for Business Recording.
smartnumbers Mobile Call Recording
Simple and scalable solution to record and monitor business calls and texts for compliance and dispute resolution.
TeleWare Mobile Call Recording
TeleWare enables financial organisations to record mobile communications and audit text messages for compliance purposes.
Verint Impact 360 Recording
Captures, indexes and retrieves voice and screen recordings in TDM, IP and mixed telephony environments and is capable of recording thousands of agent or staff across single and multisite as well as meeting smaller call recording requirements.
WordWatch Quality Monitoring
Wordwatch is an enterprise level professional call recording and quality monitoring portal enabling playback of calls from legacy and new recording systems