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Richard Mill

Richard Mill, Managing Director

Richard is one of the company founders and over the last 30 years has seen the company grow from a start up to its current position as the UK’s largest independent provider of call recording and workforce optimisation technologies.

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Stephen Thurston

Stephen Thurston, Director

As co-founder of Business Systems, Stephen has been involved in providing large-scale enterprise solutions within corporate banking environments and many of the UK’s best-known contact centres. Stephen has brought many innovative solutions to the UK market, including pioneering the first large scale quality monitoring implementations in the early 1990s. 

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Adam Kantor

Adam Kantor, Chief Commercial Officer

Having started his career implementing enterprise solutions with the Big 4, Adam has spent the last decade building and advising high growth businesses across the telecoms and technology sectors. Adam’s experience will support Business Systems through a growth and transformation journey.

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Will Davenport

Will Davenport, Sales Director

Appointed Sales Director at the end of 2019, Will has improved the sales function across the company and is driving growth into the financial, contact centre and public sector markets. Will has a passion for developing salespeople and a wide understanding of customer challenges and needs.

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Julie Kerman

Julie Kerman, Sales Manager

An experienced sales practitioner, Julie has re-engineered the Business Systems sales process with roll out of a customer focussed contact management strategy and development of a passionate and driven sales team who have a thorough grounding in the complexities our customers face.   

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Garth Hinkel

Garth Hinkel, Chief Technology Officer

With over twenty years of experience in product engineering and delivery, Garth leads the Technology, Product and Delivery functions at Business Systems.  Garth has driven transformation in Cloud Readiness across all functions of the business.

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Carla Smith

Carla Smith, Finance Manager

Carla leads the Finance function at Business Systems and has over 20 years of experience providing critical business insight to drive decision making.  An extensive change management champion, Carla is skilled in business transformation, major operational and strategic delivery.

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