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Richard Mill

Richard Mill, Managing Director

Richard is one of the company founders and over the last 30 years has seen the company grow from a start up to its current position as the UK’s largest independent provider of call recording and workforce optimisation technologies.

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Stephen Thurston

Stephen Thurston, Director

As co-founder of Business Systems, Stephen has been involved in providing large-scale enterprise solutions within corporate banking environments and many of the UK’s best-known contact centres. Stephen has brought many innovative solutions to the UK market, including pioneering the first large scale quality monitoring implementations in the early 1990s. 

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Julie Kerman

Julie Kerman, Sales

An experienced sales practitioner, Julie has re-engineered the Business Systems sales process with roll out of a customer focussed contact management strategy and development of a passionate and driven sales team who have a thorough grounding in the complexities our customers face.   

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