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Richard Mill

Richard Mill, Managing Director

Richard is one of the company founders and over the last 25 years has seen the company grow from start up to occupy its current position as the UK’s largest independent provider and systems integrator of call recording and related workforce optimisation technologies.

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Stephen Thurston

Stephen Thurston, Director

As co-founder of Business Systems, Stephen has been involved in providing large-scale enterprise solutions within corporate banking environments and many of the UK’s best-known contact centres. Stephen has brought many innovative solutions to the UK market, including pioneering the first large scale quality monitoring implementations in the early 1990s. 

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Julie Kerman

Julie Kerman, Sales

An experienced sales practitioner, Julie has re-engineered the Business Systems sales process with roll out of a customer focussed contact management strategy and development of a passionate and driven sales team who have a thorough grounding in the complexities our customers face.   

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