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Providing Choice, Value & Independence

Business Systems partners with a variety of manufacturers, software and technology suppliers, ensuring that we offer our customers choice, value and independence.

Each partner is among the best in their field, ensuring customers benefit from excellent product installations, support and ongoing maintenance, whilst having access to leading edge technology to drive the business improvements and return on investments demanded.


Cloud9 Technologies are partnering with Business Systems to provide more robust and legally-compliant cloud-based recording solutions for institutional trader customers.  Through the collaboration, Cloud9 and BSL can provide customers with a more comprehensive recording management system that features a sleek, easy-to-use dashboard for viewing data.

Cloud9’s purpose-built communication and data digitization platform captures voice conversations of institutional traders that can be repurposed for regulatory reporting, monitoring and trade reconstruction via BSL’s optimization platform.

OPX Back Office Workforce Optimisation and Workforce Management Technology

OPX, provided by Corporate Modelling delivers award winning Back Office Workforce Management technology designed to support the digital transformation and Workforce Optimisation of the Back Office. OPX complements the technology already provided by Business Systems (UK) Ltd, providing customers with a value offering to solve key business operations efficiency problems.


NICE Systems

NICE Systems provide interaction recording and workforce optimisation products and were introduced into the UK by Business Systems in 1993. Business Systems has since established itself as NICE's premier partner in Europe and with 'Platinum' status, it has one of the few Service Centres of Excellence outside of Israel and the USA.


Red Box Recorders

Red Box Recorders provide voice and data capture solutions which are easy to specify, install and manage. Their software runs on existing servers and covers everything from storage and event logging, to quality management and event reconstruction.


Vocal Recorders use open systems architecture in the design of their call recording solutions thereby providing customers with greater connectivity and integration to other business systems.





Verint provide call recording and workforce optimisation technology with considerable experience in emergency services and ‘high density' recording applications.


Teleopti and Business Systems work together to deliver Teleopti’s innovative, high-value solution to end customers.  Together we provide solutions that match local needs and requirements, supporting our joint customers to plan and deliver exceptional customer service with engaged employees. 





Nexidia is a provider of speech analytics software, allowing enterprises to transform large volumes of recorded customer interactions into intelligence that drives business improvement.


OPEX Hosting is a UK-based provider of hosted telephony and contact centre solutions. These include call recording, ACD/routing, self-service IVR and mobile phone recording applications. Learn more



TeleWare work with Business Systems to provide mobile voice recording and SMS recording for financial institutes to meet FCA compliance. Solutions can be delivered either on-premise or via the cloud.


Helping Financial organisations adhere to FCA, MiFID II and GDPR requirements Business Systems works with Smartnumbers to provide a simple and scalable solution to record and monitor business calls and texts.



Feedback Ferret



Using text analytics, Feedback Ferret transforms customer feedback comments into actionable insight. We make it easy for you to improve your customer experience.





Recordsure and Business Systems work together to bring the latest digital interview recording technology. Designed to record, review and analyse the conversations that matter, helping organisations mitigate risk, monitor interactions and reduce cost. 



NCC Group




We are working with NCC Group, a leading provider of Escrow Solutions, to offer our customers the peace of mind of an Escrow Solution. An Escrow Solution is a specialised form of assurance, where any business critical application or material can be securely deposited with NCC Group.





Capita Customer Management, formerly known as Ventura is the largest UK owned customer management outsourcing company. With over 40 years of experience, the company’s call centre operation employs approximately 11,000 staff and manages 80 million contacts and transactions every year.