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Nikki needs to keep on top of regulatory call recording requirements

Nikki needs to keep on top of regulatory requirements

Nikki is the Chief Compliance Officer at a large Financial Insurance company and needs to keep on top of retention periods, investigations & audit trails to meet regulatory requirements.

Nikki has a huge burden of manually monitoring and completing these tasks across a variety of different platforms, one of which are voice recordings.

Currently there is no centralised management for call recording data, which makes it difficult for her to do her job effectively.

What's the solution?

Wordwatch is a centralised and holistic replay solution that captures, stores and replays calls from both live and legacy systems, regardless of the manufacturer they were originally purchased from.

We helped Nikki keep on top of retention periods, investigations and audit trails.  

Let us help you.


Wordwatch Benefits


Wordwatch Call Retrieval & Replay

Wordwatch Call Retrieval & Replay

Wordwatch Call Retrieval & Replay


Wordwatch Features


Wordwatch Call Retrieval & Replay Wordwatch Call Retrieval & Replay

Wordwatch Call Retrieval & Replay

Wordwatch - Legacy Call Retrieval Advice Hub
 

A Tier 1 multinational bank selects Business Systems to manage major legacy call recording project

Business Systems implements the Vocal Wordwatch portal to help the bank meet its regulatory obligations.

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Legacy Call Recording FAQs

Commonly asked questions when it comes to legacy call recording.

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Wordwatch: A Multivendor Centralised Voice Recording Replay Portal for Financial Compliance

How can Wordwatch help you achieve compliance?

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