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NICECall Focus I

Product Status and Options: This system is now obsolete.

Recommended Call Recording upgrade to leverage existing investment:

  • Wordwatch Portal - access recordings from multiple legacy & live call recording systems and consolidate all recordings in one place.

View more information on how to find and retrieve data from your legacy systems here - Legacy Call Retrieval and Replay 

Manufacturer support ceased as of 1st Jan 2006. If you are using this version you should budget for a replacement. Business Systems does from time to time have limited spare parts. We can ship parts globally. Business Systems does offer maintenance support beyond the manufacturer’s support by special arrangement on a case by case basis.

Recommended Call Recording Upgrades

If you are a contact centre, trading floor or business looking for a cost-effective and reliable call recording upgrade from NICECall Focus I for fact verification, compliance or monitoring staff performance then Red Box Quantify or Vocal Wordwatch are both solid options to consider.