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Paul needs to retrieve his legacy call recordings

How do I retrieve my legacy call recordings?

Paul is the IT Infrastructure Manager at a large Tier 1 Bank. 

He’s stuck with three old legacy call recording systems from three different manufacturers. The bank still needs to use these to replay calls.

Paul needs to retrieve all calls (whether they be from legacy/live or mobile systems) relating to a specific trade in 2017. 

What's the solution?

Wordwatch is a centralised and holistic replay solution that captures and replays calls from both live and legacy systems, regardless of the systems on which they were initially recorded on.

It’s the only multi-vendor centralised voice recording replay portal, designed to ingest, store and retrieve data quickly.

We helped Paul retrieve his legacy call recordings and increase visibility with a unified means for call retrieval and monitoring.

Let us help you. 

Wordwatch Benefits

Wordwatch Features 

Wordwatch - Legacy Call Retrieval Advice Hub

A Tier 1 multinational bank selects Business Systems to manage major legacy call recording project

Business Systems implements the Vocal Wordwatch portal to help the bank meet its regulatory obligations.

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Legacy Call Recording FAQs

Commonly asked questions when it comes to legacy call recording.

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Wordwatch: A Multivendor Centralised Voice Recording Replay Portal for Financial Compliance

How can Wordwatch help you achieve compliance?

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