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Legacy Call Retrieval and Replay Advice Hub

Legacy Call Retrieval and Replay Advice Hub


Video: Wordwatch - Legacy Call Retrieval 

How do you manage your voice recording data? Do you have multiple systems you are trying to access? Find out how Wordwatch can help. 
 



The Impact of Legacy Technology on Digital Transformation in the Financial Services Industry

The Impact of Legacy Technology on Digital Transformation in the Financial Services Industry 

What are some of the biggest challenges financial institutions face when it comes to digital transformation?

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Helen needs to extract calls for trade reconstruction

Helen needs to extract calls for trade reconstruction

Meet Helen - Helen needs to identify potential risk before they happen. 

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Ricardo needs to interrogate call data across multiple-solutions

Ricardo needs to interrogate call data across multiple solutions

Meet Ricardo - Ricardo has no way of interrogating call data efficiently and effectively.

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Nikki needs to keep on top of regulatory requirements

Nikki needs to keep on top of regulatory requirements 

Meet Nikki - Nikki has a huge burden of manually monitoring and completing regulatory tasks across a variety of different platforms, one of which are voice recordings.

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Paul needs to retrieve his legacy call recordings

How do I retrieve my legacy call recordings?

Meet Paul - Paul needs to retrieve all calls (whether they be from legacy/live or mobile systems) relating to a specific trade in 2017. 

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Proactive Call Extraction: Identifying Risks Before They Happen

Another day another regulation - Identifying Risks before they happen with Call Extraction

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Legacy Call Recording FAQs

Commonly asked questions when it comes to legacy call recording.

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Wordwatch: A Multivendor Centralised Voice Recording Replay Portal for Financial Compliance  

Wordwatch: A Multivendor Centralised Voice Recording Replay Portal for Financial Compliance

Find out how Wordwatch can help your organisation. 

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Legacy Call Recording, Retention & Retrieval

Legacy Call Recording, Retention and Retrieval 

Everything you need to know about ensuring MiFID II compliance for legacy call recording systems.

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 Fail Compliance Risk losing your reputation

Fail Compliance. Risk Losing your Reputation

Failing to comply with regulations does not just affect the reputation of a business, it can personally affect you.

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Navigating the voice recording landscape of MiFID II


{INTERVIEW} Navigating the voice recording landscape of MiFID II

Business Systems’ Tim Thurston explains the challenges Financial Institutions face with recording voice for MiFID II compliance.

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{INFOGRAPHIC} Insiders Guide to EOL and Legacy Call Recording


{INFOGRAPHIC} Insiders Guide to EOL and Legacy Call Recording

Struggling with the concept of End of Life (EOL) for your call recording system? Download our infographic and find out more.

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Do not jeopardise the integrity of your call recordings  

Do not jeopardise the integrity of your call recordings 

There are two important considerations that need to be taken into account to ensure call recording data integrity.

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