Legacy Call Retrieval and Replay Advice Hub
The Impact of Legacy Technology on Digital Transformation in the Financial Services Industry
What are some of the biggest challenges financial institutions face when it comes to digital transformation?
Helen needs to extract calls for trade reconstruction
Meet Helen - Helen needs to identify potential risk before they happen.
Ricardo needs to interrogate call data across multiple solutions
Meet Ricardo - Ricardo has no way of interrogating call data efficiently and effectively.
Nikki needs to keep on top of regulatory requirements
Meet Nikki - Nikki has a huge burden of manually monitoring and completing regulatory tasks across a variety of different platforms, one of which are voice recordings.
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How do I retrieve my legacy call recordings?
Meet Paul - Paul needs to retrieve all calls (whether they be from legacy/live or mobile systems) relating to a specific trade in 2017.
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Proactive Call Extraction: Identifying Risks Before They Happen
Another day another regulation - Identifying Risks before they happen with Call Extraction
Legacy Call Recording FAQs
Commonly asked questions when it comes to legacy call recording.
Wordwatch: A Multivendor Centralised Voice Recording Replay Portal for Financial Compliance
Find out how Wordwatch can help your organisation.
Legacy Call Recording, Retention and Retrieval
Everything you need to know about ensuring MiFID II compliance for legacy call recording systems.
Fail Compliance. Risk Losing your Reputation
Failing to comply with regulations does not just affect the reputation of a business, it can personally affect you.
{INTERVIEW} Navigating the voice recording landscape of MiFID II
Business Systems’ Tim Thurston explains the challenges Financial Institutions face with recording voice for MiFID II compliance.
{INFOGRAPHIC} Insiders Guide to EOL and Legacy Call Recording
Struggling with the concept of End of Life (EOL) for your call recording system? Download our infographic and find out more.
Do not jeopardise the integrity of your call recordings
There are two important considerations that need to be taken into account to ensure call recording data integrity.
