![[INFOGRAPHIC] The State of Workforce Management in Contact Centres 2017](https://www.businesssystemsuk.co.uk/thumb.php?src=i/uploads/gallery/Page%20Headers/4.jpg&w=940&h=172&zc=1)
[INFOGRAPHIC] The State of WFM in Contact Centres
[INFOGRAPHIC] The State of Workforce Management in Contact Centres - 2017
We wanted to find out how far contact centres have come in incorporating Workforce Management into their operation, so we asked 100 contact centre professionals what they thought.
So is it finally ‘Game On’ for Workforce Management? Download our infographic and find out!
As well as the infographic, don't forgot to also download the corresponding report 'The State of Workforce Management in Contact Centres - 2017'.
![[INFOGRAPHIC] The State of Workforce Management in Contact Centres 2017](https://www.businesssystemsuk.co.uk/i/uploads/gallery/Infographics/The%20state%20of%20WFM%20infographic%202017%20FINAL.jpeg)
Get in touch
The State of Workforce Management in Contact Centres - 2017
Industry research on the state of Workforce Management technology in Contact Centres across the UK - 2017.
Blog
How To Manage A Gradual Return To The Office With Workforce Planning
These past few weeks have been promising. The pandemic lockdown restrictions have...
Product
Teleopti Workforce Management Solution
Plan and manage your workforce with Teleopti WFM (now known as Calabrio). Achieve an ROI within 6 to 12 months.
Product
Teleopti Cloud-Based Workforce Management
Teleopti delivers workforce management (WFM) in the cloud providing financial flexibility and scalability for all resource planning needs.