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Events

Events

Call & Contact Centre Expo 2020

Host: Prysm Media Group Ltd
Venue: ExCeL London
Date: 10/11/2020

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XLoD Global

Host: 1LoD
Venue: Virtual Event
Date: 17/11/2020

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Building Societies Annual Conference 2021

Host: The Building Societies Association
Venue: ACC Liverpool
Date: 05/05/2021

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Past Events

Customer Strategy & Planning 2020

Host: The Forum
Venue: Virtual Event
Date: 28/09/2020

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NICE Interactions

Host: NICE Systems
Venue: Virtual Event
Date: 15/09/2020

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Navigating & Adapting Your Contact Centre for the Future

Host: NICE inContact & Business Systems
Venue: Webinar Replay
Date: 04/06/2020

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How WFM can be used to adapt to 'The New Normal'

Host: Calabrio & Business Systems (UK) Ltd
Venue: Webinar Replay
Date: 29/04/2020

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Top Tips For Combating Challenges In The Contact Centre During COVID-19

Host: Business Systems (UK) Ltd
Venue: Webinar Replay
Date: 23/04/2020

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The Institute of Customer Service Annual Conference 2020

Host: The Institute of Customer Service
Venue: London Hilton on Park Lane
Date: 03/03/2020

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Wilmac and Business Systems Forum Event

Host: Wilmac and Business Systems
Venue: Liberty Hall at Ace Hotel, New York
Date: 30/01/2020

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Open Banking - A Blueprint for the Digital Economy?

Host: TechUK
Venue: Etc Venues County Hall
Date: 28/11/2019

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1LoD Summit

Host: 1LoD
Venue: The Landmark Hotel, London
Date: 21/11/2019

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Webinar: Evolving Employee Engagement: Trends & Technology

Host: Teleopti
Venue: Webinar Replay
Date: 23/05/2019

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WEBINAR: Humans and the Robots - Extend the Value of Robotic Process Automation

Host: Business Systems (UK) Ltd & NICE Ltd
Venue: Webinar
Date: 15/11/2018

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WEBINAR: Bringing Quality Monitoring into the heart of the Contact Centre

Host: NICE Systems & Business Systems
Venue: Webinar
Date: 15/06/2017

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How To Better Understand The Voice Of The Customer

Host: Call Centre Helper
Venue: Webinar
Date: 09/03/2017

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WEBINAR: WFM Employee Engagement - why it matters

Host: Business Systems (UK) Ltd
Venue: Webinar
Date: 24/11/2016

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WEBINAR: Ask the Expert - How to really empower your Agents

Host: Call Centre Helper
Venue: Webinar
Date: 12/05/2016

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