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The Institute of Customer Service Annual Conference 2020


Customer Service 2020:
Reflect, Refocus, Reignite

Business Systems will once again be exhibiting at The Institute of Customer Services' Annual Conference 2020, an event that draws together customer service thought leadership and best practice in the UK.

With over 30 years' worth of experience, our expert consultants will be on hand to showcase the latest in:

Call Recording
Cloud Contact Centre
Workforce Management
Back Office Workforce Optimisation
Quality Monitoring
Interaction Analytics
Customer Feedback
Robotic Process Automation


To find out more about this event, click here >