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PCI DSS

PCI DSS Payment Solution

Call handling solution to assist organisations with accepting card payments over the telephone safely, securely, efficiently and in compliance with PCI DSS requirements.

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Accredited Supplier of PCI DSS Payment Solutions

Business Systems provides the latest call handling solutions to assist organisations with accepting card payments over the telephone safely, securely, efficiently and in compliance with PCI DSS requirements. Our solutions range from full automation to live call centre, where uninterrupted dialogue with customers is critical. 

With a strong heritage in providing call recording software to a range of industries, including financial sector and large contact centres, you’ll benefit from over 30 years’ worth of Call Recording expertise and the largest Voice Recording engineering resource base, to ensure seamless installation, support, and bespoke training sessions post-implementation.

Credit Card

Why Businesses Use PCI DSS Payment Solutions 

  1.  Easy Implementation – Works with existing Call Recording equipment.  
  2. Flexible and Scalable – Solutions which can run as either standalone or integrate within your existing CRM solution. Live or automated solutions available. 
  3. Ease of Use – No change to your payment provider or merchant facilities. 
  4. Meet Compliance Regulations – Provides you with the security needed to accept card payments over the telephone safely. 

Key Features

PCI DSS Payment Solutions can help your business meet today’s evolving regulatory landscape.

  1. Hosted Environment

    Option to integrate to existing CRM solutions, and can mirror any existing call recording, queuing, and routing plans, to ensure minimal change and disruption to operational procedures

  2. Live Agent Solutions

    Option to replicate existing call handling and routing plans, whilst also allowing the caller to enter their card information via their telephone keypad, ensuring all card information is suppressed from the call and data is not stored by any existing call recording equipment.  

  3. Automated Solutions

    Allows customers to call at any time to make payments via an automated system, providing a convenient mechanism for clients, and freeing up agents to deal with more demanding enquiries.

  4. Secure Processing

    Enables payment details to be forwarded directly and securely in real time, to the  existing merchant’s credit card platform.

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