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Call Recording

Government and Healthcare Call Recording

Business Systems offers a reliable range of Government and Healthcare Call Recording solutions, designed to maintain call handling standards, improve customer service, and ensure fact verification.

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Government and Healthcare Call Recording Solutions That Work For You

At Business Systems, we partner with many of the leading Call Recording solution providers, as well as developing our own software, to help Government and Healthcare organisations (including local authorities, NHS Trusts, & Housing Associations) comply with regulations.  

With a strong heritage in these sectors, our Government and Healthcare Call Recording solutions are deployed across many organisations, helping customers meet compliance demands to capture, store and retrieve sensitive data, improving the customer experience and reducing costs.  

As industry leading technology experts within the Government sector, we are also listed as suppliers on Lot 13 of the Network Services 2 Framework and G-Cloud 12. We have also been appointed as suppliers on the Automation Marketplace and SPARK DPS Dynamic Purchasing Systems.

Call Recording
"Business Systems approach from start to finish was seamless; they did everything they said they were going to do and were there with us every step of the way. It was also Business Systems reputation in the industry that stood out to us, being well known and respected."

Neil Nasser, Hexagon Housing Call Recording

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Why Choose Business Systems?

Because we are one of the industry-leading Government and Healthcare Call Recording solution providers. Through experience and innovation, we have specialised in Call Recording for over 30 years.  

  1. Over 30 years’ of specialisation in Call Recording, representing leading manufacturers such as Red Box, NICE and Verint 
  2. Network Services 2 supplier (Lot 13) 
  3. G-Cloud 12 supplier 
  4. Appointed suppliers on SPARK DPS and Automation Marketplace 
  5. Securely hosted call recording platforms that all conform to ISO27001:2013  
  6. Average response time of 24 minutes
"Business Systems approach from start to finish was seamless; they did everything they said they were going to do and were there with us every step of the way. It was also Business Systems reputation in the industry that stood out to us, being well known and respected."

Neil Nasser, Hexagon Housing Call Recording

View Case Study

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