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As well as call recording consultancy, Business Systems provides consultancy services for quality monitoring, speech analytics and resource planning applications. Whether it's a new installation or you need some follow-up advice on best practice, Business Systems can tailor a package to ensure you get the most benefit from your deployment.


Quality Monitoring Consultancy

Our quality monitoring consultancy goes beyond the conventional practices for system implementation and training. It’s not just the quality tools that help create excellence; it’s how staff use those tools



Speech & Interaction Analytics Consultancy

Business Systems provides independent speech & interactions analytics consultancy and advisory services to help organisations significantly outperform in the dynamic and challenging environments in which they operate.



Resource Planning Consultancy

Our resource planning consultancy helps staff realise their full potential thus helping our clients achieve efficiency savings and ultimately enhancing their own customer’s experience.