Tag Archives: speech analytics technology

Posts Tagged ‘speech analytics technology’

Speech Analytics in the Police Force Control Room

Facts: A recent study at the University of Michigan suggests that attention and short-term memory processing are directly affected by a person’s surroundings and environment, with noisy environments reducing significantly memory performance The human brain can only hold about seven … Continue reading

Posted in Speech and Interaction Analytics | Tagged , | Leave a comment

The future and adoption of speech analytics technology

‘Winning the war’ in terms of speech analytics technology awareness We catch up with Martin Hill-Wilson, Customer Engagement and Digital Business Strategist at this year’s Institute of Customer Service Annual Conference, where he shares his views on the latest in … Continue reading

Posted in Speech and Interaction Analytics | Tagged , | Leave a comment

The future of Speech Analytics technology

THE INNER CIRCLE GUIDE TO CUSTOMER CONTACT ANALYTICS BLOG: 7/7 ContactBabel recently published the ‘The Inner Circle Guide to Customer Contact Analytics’ which was sponsored by Business Systems. For those with a hectic schedule, we created a short series of … Continue reading

Posted in The Inner Circle Guide | Tagged , | Leave a comment

Tips For Implementing Speech Analytics

THE INNER CIRCLE GUIDE TO CUSTOMER CONTACT ANALYTICS BLOG: 4/7 ContactBabel recently published the ‘The Inner Circle Guide to Customer Contact Analytics’ which was sponsored by Business Systems. For those with a hectic schedule, we created a short series of … Continue reading

Posted in The Inner Circle Guide | Tagged , | Leave a comment

Speech Analytics – The Technology Behind It

THE INNER CIRCLE GUIDE TO CUSTOMER CONTACT ANALYTICS BLOG: 3/7 ContactBabel recently published the ‘The Inner Circle Guide to Customer Contact Analytics’ which was sponsored by Business Systems. For those with a hectic schedule, we created a short series of … Continue reading

Posted in The Inner Circle Guide | Tagged , | 4 Comments