Tag Archives: Service and support

Posts Tagged ‘Service and support’

It’s official… Business Systems goes to EMEA

Yes it’s true, we have finally handed in our UK badge and set up a European Partnership Alliance. Working with local systems maintainers across Europe we can now service and support voice recording systems for clients who have systems overseas. … Continue reading

Posted in Call Recording Technology, Service and Support | Tagged , , , | Leave a comment

Securing your Voice Recording Solution

[Last Updated: October 2016] Whilst voice recording is still considered a ‘black box’ technology in some areas, in reality the servers will more often than not have a core platform based on an off the shelf operating system. When integrated … Continue reading

Posted in Call Recording Technology, Service and Support | Tagged , , , | Leave a comment

Make your call recording system safe from virus attacks!

Recently the DTI Information Security Breaches Survey found that despite 99% of large companies having anti-virus software in place, 68% still suffered from virus infection. If your Call Recording system is attached to the network it could well be at … Continue reading

Posted in Call Recording Technology | Tagged , , | Leave a comment

Wordnet – Thales Racal Corner: Liberty Leading the People

“Come on lads, the Wordnets are this way!” For those of you that have ‘Wordnet’ recorders, this article is dedicated to you. Due to the abrupt withdrawal of the Wordnet series by NICE there has been serious customer concern about … Continue reading

Posted in Call Recording Technology, Legacy Call Recording Products, Service and Support | Tagged , , , | Leave a comment