Tag Archives: Robotic Process Automation

Posts Tagged ‘Robotic Process Automation’

An Insiders Guide to Robotic Process Automation – What is Robotic Process Automation?

Series 1 – What is Robotic Process Automation (RPA)? Welcome to Part 1 of the Business Systems blog series – ‘An Insider’s Guide to Robotic Process Automation’. In this series: –   The era of Robots –   Industries ready for Automation … Continue reading

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How to reduce cost in the Contact Centre

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Top 4 technologies that reduce cost in the contact centre

Contact Centre Managers can face a real challenge when it comes to reducing cost. To make the most out of every customer interaction requires a balance of productivity, quality and efficiency in day to day operations. Here are our top … Continue reading

Posted in Customer Experience, Hosted Telephony, Robotic Process Automation, Speech and Interaction Analytics, Workforce Management | Tagged , , , | Leave a comment