Tag Archives: remote working

Posts Tagged ‘remote working’

How To Manage Remote Contact Centre Agents During the COVID-19 Outbreak

As the nation reacts to contain the virus, organisations need to be ready to adapt and do what is right for their staff, colleagues and customers, which includes ensuring employees are able to work from home where possible. However, as … Continue reading

Posted in Cloud Solutions, Mobile Phone Recording, Workforce Management | Tagged , , , | 1 Comment