Tag Archives: NICE call recording

Posts Tagged ‘NICE call recording’

Call Recording Management – How the Head of IT can manage large Call Recording Platforms

Most organisations are dealing with rapidly evolving and growing technology landscapes and voice architecture plays a big part in this. Call Recording solutions have been around for years, it’s an established technology and many organisations are now on their second, third, fourth or even fifth generation voice recording solution … Continue reading

Posted in Call Recording Compliance, Call Recording Technology | Tagged , , , | Leave a comment

NICE Recording eXpress – what’s new?

Following the acquisition of Cybertech, NICE have been busy working to enhance the NICE call recording product suite so it aligns more closely with its existing portfolio, the end result being NICE Recording eXpress. Through this transition period, NICE Recording … Continue reading

Posted in Call Recording Technology, Legacy Call Recording Products | Tagged , | Leave a comment