Search
-
Recent Posts
- Call Recording Management – How the Head of IT can manage large Call Recording Platforms
- Business Systems (UK) Ltd Awarded Supplier Place on SPARK DPS
- Top 4 Benefits Of A Cloud Contact Centre
- How To Manage A Gradual Return To The Office With Workforce Planning
- Navigating & Adapting Your Contact Centre For the Future
Categories
- Back Office Workforce Optimisation
- Business Intelligence
- Call Recording Advice
- Call Recording Compliance
- Call Recording Maintenance
- Call Recording Products
- Call Recording Technology
- Cloud Solutions
- Compliance
- Contact Centre Optimisation
- Customer Experience
- Customer Feedback
- Customer Interaction
- Customer Service Call Recording
- Featured News
- Financial Call Recording
- Hosted Solutions
- Hosted Telephony
- Interview Recording
- Legacy Call Recording Products
- Mobile Phone Recording
- Press Releases
- Quality Monitoring
- Robotic Process Automation
- RPA Blog Series
- Service and Support
- Speech and Interaction Analytics
- The Inner Circle Guide
- The Monitor
- Uncategorized
- Workforce Management
Tag Archives: mobile call recording
Posts Tagged ‘mobile call recording’
Mobile Call Recording – How To Keep Traders Trading
With markets fluctuating wildly due to the economic effects of the coronavirus outbreak, and companies closing offices and asking employees to work from home, organisations have had to adapt rather quickly in uncertain times. Financial Services Firms in particular, have … Continue reading
Business Systems’ partner TeleWare celebrates 25 years of innovation and communication
Communications technology business TeleWare has begun its celebrations of 25 years of market-leading innovation. Over the last quarter of a century, the company has embraced a philosophy of ‘better business through better communications’ and has held innovation at its core, resulting … Continue reading
Posted in Compliance, Mobile Phone Recording, Press Releases
Tagged compliance, MiFID, mobile call recording
Leave a comment
MiFID and Mobile Call Recording – the turbulent relationship
To set the scene on the Brexit stage, on the 24th June, the FCA issued a “Statement on European Union referendum result” stating that: “Firms must continue to abide by their obligations under UK law, including those derived from EU … Continue reading
Posted in Mobile Phone Recording
Tagged call recording compliance, MiFID, mobile call recording
Leave a comment
The Evolution of Mobile Call Recording
With the revised Markets in Financial Instruments Directive (MIFID II) cracking down on rogue trading and introducing greater regulations into the market place, the need to consider what it means to have a robust mobile call recording solution in place … Continue reading
Mobile call recording and SMS text recording technology evolves
It’s simple, it’s secure, and it’s captured in the network – which means it’s easy to integrate into your existing infrastructure! We take a look at how mobile call recording and SMS text recording technology is evolving. It’s been a … Continue reading