Tag Archives: legacy call recording

Posts Tagged ‘legacy call recording’

Proactive Call Extraction: Identifying Risks Before They Happen

Posted on September 18, 2018 by Business Systems UK

Another day another regulation: Identifying Risks before they happen with Call Extraction As data regulations continue to tighten, trade reconstruction has become a priority for compliance managers in the financial sector. No longer is it enough simply to record telephone … Continue reading →

Posted in Legacy Call Recording Products | Tagged , , | Leave a comment

Legacy Call Recording FAQs

Posted on September 17, 2018 by Business Systems UK

Can I integrate an existing legacy call recording system with a modern, up-to-date solution?  Yes this is possible. With a multi-vendor centralised voice recording replay portal, this solution will sit on top of any existing legacy (and also live) call … Continue reading →

Posted in Call Recording Advice, Legacy Call Recording Products | Tagged | Leave a comment

FStech Awards 2017 Winner’s Profile : Compliance Project of the Year

Posted on May 22, 2017 by Business Systems UK

Compliance Project of the Year was another closely fought category at this year’s event, with the judges opting to award the win to Business Systems for its Vocal Wordwatch solution. Financial institutions today are facing tightening national and international regulatory … Continue reading →

Posted in Call Recording Compliance, Compliance, Featured News, Legacy Call Recording Products | Tagged , , , | Leave a comment

Business Systems wins Compliance Project of the Year award

Posted on April 4, 2017 by Business Systems UK

Business Systems has won the award for Compliance Project of the Year at the FStech Awards 2017, with its Vocal Wordwach solution. Business Systems (UK) Ltd, leading compliance and performance optimisation solutions provider, announced that it has won the ‘Compliance … Continue reading →

Posted in Call Recording Technology, Compliance, Featured News, Financial Call Recording, Legacy Call Recording Products, Press Releases | Tagged , , , , , | Leave a comment

Vocal Wordwatch: a solution for legacy and live call replay

Posted on October 12, 2016 by Business Systems UK

Business Systems’ Will Davenport explains how award-winning Vocal Wordwatch can provide a viable, secure solution for legacy and live call replay from a single point of access. One of the reoccurring hot topics our clients are coming to talk to … Continue reading →

Posted in Call Recording Technology, Compliance, Financial Call Recording | Tagged , , , | 1 Comment

Survey: are key aspects being omitted when it comes to legacy strategies within the financial sector?

Posted on June 29, 2016 by Business Systems UK

With the majority of respondents agreeing that the biggest threats of non-compliance are financial and reputational, it seems that key aspects of a comprehensive legacy strategy are still being omitted. Since the subprime crisis, the financial services industry has been … Continue reading →

Posted in Press Releases | Tagged , , | Leave a comment

The Insider’s Guide to Live & Legacy Call Recording Part 3

Posted on May 25, 2016 by Business Systems UK

It is Part 3 of The Insider’s Guide to Live & Legacy Call Recording and we would like you to meet Anna, a Control Centre Manager who works within the Emergency Services sector. Meet Anna Anna is the Control Centre … Continue reading →

Posted in Call Recording Technology, Legacy Call Recording Products, Quality Monitoring | Tagged , , | Leave a comment

The Insider’s Guide to Live & Legacy Call Recording Part 2

Posted on March 31, 2016 by Business Systems UK

It’s Part 2 of The Insider’s Guide to Live & Legacy Call Recording and we would like you to meet ‘IT Ian’. In this series, Ian has to address 3 commonly faced issues: Supporting multiple systems from different manufacturers and/or … Continue reading →

Posted in Call Recording Technology, Legacy Call Recording Products | Tagged | Leave a comment

Surviving the FCA: Call Recording Survey

Posted on March 21, 2016 by Business Systems UK

How prepared are Financial Institutions in the UK to face the demands set by regulators? We’ve teamed up with Fintech Finance in an attempt to find out how prepared Financial Institutions really are, pin point some of the challenges the … Continue reading →

Posted in Financial Call Recording, Legacy Call Recording Products | Tagged , , | Leave a comment

A Tier 1 multinational bank selects Business Systems to manage major legacy call recording project

Posted on March 16, 2016 by Business Systems UK

Business Systems implements the Vocal Wordwatch portal to help the bank meet its regulatory obligations. [Press Release] – Business Systems (UK) Ltd, the UK’s leading independent call recording and workforce optimisation specialist, today announced the successful deployment of the Vocal Wordwatch … Continue reading →

Posted in Legacy Call Recording Products, Press Releases | Tagged | Leave a comment