Tag Archives: entry level speech analytics

Posts Tagged ‘entry level speech analytics’

Speech Analytics and Compliance

It has become apparent that customers interact with organisations in more ways than ever before – email, social media, instant messaging and mobile are just a few in an increasingly growing list. On average, almost six different channels are used … Continue reading

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What is entry level speech analytics and why it’s a must for MiFID II compliance

In an effort to comply with ever-tightening regulations such as MiFID II, Financial Institutions have re-focused their efforts on expanding their compliance teams as well as investigating already established technologies, such as Speech and Text Analytics. This technology has proven … Continue reading

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Entry level speech analytics at a fraction of the cost

It’s time to move away from the long held belief that speech analytics is costly and difficult to implement. A number of entry level audio analytics packages are now available on a competitively priced licence basis, resulting in upfront costs … Continue reading

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