Category Archives: Legacy Call Recording Products

Archive for the ‘Legacy Call Recording Products’

Everything You Need to Know About Call Data Legacy Migration

Call data legacy migration consists of moving your recording data from one place to another in order to be able to access it beyond what the system allows. Under what circumstances will a company need to look at call data … Continue reading

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Coping with challenges around accessing and managing call recording data

With the introduction of MiFID II back in January last year and with regulations set to increase and become more burdensome, Financial organisations are faced with constant challenges around managing and accessing their call recording data. Organisations need to be … Continue reading

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Proactive Call Extraction: Identifying Risks Before They Happen

Another day another regulation: Identifying Risks before they happen with Call Extraction As data regulations continue to tighten, trade reconstruction has become a priority for compliance managers in the financial sector. No longer is it enough simply to record telephone … Continue reading

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Legacy Call Recording FAQs

Can I integrate an existing legacy call recording system with a modern, up-to-date solution?  Yes this is possible. With a multi-vendor centralised voice recording replay portal, this solution will sit on top of any existing legacy (and also live) call … Continue reading

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6 technologies driving recording compliance in 2018

As the New Year slowly creeps in, we thought it timely to update our article ‘Top 6 technologies that will drive recording compliance in 2017’, and look at it from a 2018 perspective. We’re excited about 2018. The FIFA football … Continue reading

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MiFID ll countdown: Everything you need to know about call recording retention and retrieval

With regulators across different markets demanding for increased trade transparency and longer retention periods for call recordings; how can financial firms keep on top of their call recording estate? Not to state the obvious but, it won’t be long before … Continue reading

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FStech Awards 2017 Winner’s Profile : Compliance Project of the Year

Compliance Project of the Year was another closely fought category at this year’s event, with the judges opting to award the win to Business Systems for its Vocal Wordwatch solution. Financial institutions today are facing tightening national and international regulatory … Continue reading

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Business Systems wins Compliance Project of the Year award

Business Systems has won the award for Compliance Project of the Year at the FStech Awards 2017, with its Vocal Wordwach solution. Business Systems (UK) Ltd, leading compliance and performance optimisation solutions provider, announced that it has won the ‘Compliance … Continue reading

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6 technologies that will drive recording compliance in 2017

Top 6 technologies that will help achieve the required levels of recording compliance for 2017 and beyond. Continue reading

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The threat of being left (technologically) behind

If the role of technology in business sustainability across sectors is still questioned, the recent report from Marketforce, titled “The Future of General Insurance 2016”, sums it all up. And although the survey is for the Insurance sector, the conclusions … Continue reading

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