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Category Archives: Legacy Call Recording Products
Archive for the ‘Legacy Call Recording Products’
6 technologies driving recording compliance in 2018
As the New Year slowly creeps in, we thought it timely to update our article ‘Top 6 technologies that will drive recording compliance in 2017’, and look at it from a 2018 perspective. We’re excited about 2018. The FIFA football … Continue reading
MiFID ll countdown: Everything you need to know about call recording retention and retrieval
With regulators across different markets demanding for increased trade transparency and longer retention periods for call recordings; how can financial firms keep on top of their call recording estate? Not to state the obvious but, it won’t be long before … Continue reading
FStech Awards 2017 Winner’s Profile : Compliance Project of the Year
Compliance Project of the Year was another closely fought category at this year’s event, with the judges opting to award the win to Business Systems for its Vocal Wordwatch solution. Financial institutions today are facing tightening national and international regulatory … Continue reading
Business Systems wins Compliance Project of the Year award
Business Systems has won the award for Compliance Project of the Year at the FStech Awards 2017, with its Vocal Wordwach solution. Business Systems (UK) Ltd, leading compliance and performance optimisation solutions provider, announced that it has won the ‘Compliance … Continue reading
6 technologies that will drive recording compliance in 2017
Top 6 technologies that will help achieve the required levels of recording compliance for 2017 and beyond. Continue reading
The threat of being left (technologically) behind
If the role of technology in business sustainability across sectors is still questioned, the recent report from Marketforce, titled “The Future of General Insurance 2016”, sums it all up. And although the survey is for the Insurance sector, the conclusions … Continue reading
Business Systems among the 2016 Technology Innovator Awards Winners
Business Systems wins Recognised Leaders in Workforce Optimisation Solutions – UK award, where its unique Vocal WordWatch portal is recognised as Best for Call Retrieval & Replay Technology – UK Isleworth, September 20 2016 – Business Systems announced today … Continue reading
Business Systems and Wilmac strengthen their global support alliance
The Business Systems and Wilmac Global Partnership Alliance continues to grow in strength well into the second year of its formation [Press Release] – Business Systems and Wilmac have developed the Global Partnership Alliance to address the growing need for exceptional … Continue reading
The Insider’s Guide to Live & Legacy Call Recording Part 3
It is Part 3 of The Insider’s Guide to Live & Legacy Call Recording and we would like you to meet Anna, a Control Centre Manager who works within the Emergency Services sector. Meet Anna Anna is the Control Centre … Continue reading
The Insider’s Guide to Live & Legacy Call Recording Part 2
It’s Part 2 of The Insider’s Guide to Live & Legacy Call Recording and we would like you to meet ‘IT Ian’. In this series, Ian has to address 3 commonly faced issues: Supporting multiple systems from different manufacturers and/or … Continue reading