Category Archives: Cloud Solutions

Archive for the ‘Cloud Solutions’

Business Systems Awarded Place on G-Cloud 11 Framework

Posted on August 1, 2019 by Business Systems UK

  Isleworth, July 30, 2019 – Business Systems, a leader in voice recording and enterprise workforce optimisation solutions, has been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud 11 framework for Cloud Software.  Customers can access the framework … Continue reading →

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4 Steps to Creating an IVR Programme that Customers Don’t Hate

Posted on July 26, 2018 by Business Systems UK

Interactive Voice Recognition (IVR) technology was hailed as a major breakthrough for contact centre operators. With software that can interpret and act on cues from speech in natural usage, it brought about the opportunity to automate large chunks of call … Continue reading →

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Business Systems – Champions Cloud Interactions as NICE LTD’S – ‘Partner of the Year’ 2018

Posted on June 29, 2018 by Business Systems UK

London, June 2018 – Sharing a joint vision of ‘smart interactions in the cloud’ which is underpinned by analytics and process excellence, Business Systems (UK) Ltd (BSL) once again received NICE Ltd’s top accolade at the prestigious Interactions Business Summit … Continue reading →

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NICE inContact Empowers Companies in Europe to Provide Exceptional Customer Experience with CXone

Posted on March 29, 2018 by Business Systems UK

Business Systems (UK) Ltd are pleased to announce their partnership with NICE inContact, presenting CXone – a unified cloud customer experience platform allowing organisations to act smarter and respond faster to ever-changing consumer expectations. To find out more about the Business Systems … Continue reading →

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