Category Archives: Call Recording Products

Archive for the ‘Call Recording Products’

Business Systems on the History-Trail of Old Voice Recorders

Our thanks to the Senior Comms Officer at the ‘North Queensland Air Ambulance’ and ‘Long Range Dingo Patrol’ command centre, for this picture of a Racal Recorder ICR-32. The Australians are a practical bunch and combine the command and control … Continue reading

Posted in Call Recording Products, Call Recording Technology | Tagged , | Comments Off on Business Systems on the History-Trail of Old Voice Recorders

Beat this – Calling old Voice Recorder photos please!

Yes folks we’re looking for a bit of nostalgia here. By nostalgia, we mean pictures of an old voice recorder. Kids today think voice recorders have always been digital, 200 + channels arrangements in 4U 19 inch racks; hah! what … Continue reading

Posted in Call Recording Products, Call Recording Technology | Comments Off on Beat this – Calling old Voice Recorder photos please!

Applications that Rock! – Case Study

Scottish outsourcing call centre, iResponse can now deliver today’s campaign information straight to their customer’s desk, by first thing the next morning. As a leading provider of contact centre base customer management services, iResponse, use call recording to prove to … Continue reading

Posted in Call Recording Products, Call Recording Technology | Comments Off on Applications that Rock! – Case Study

Thales Racal Corner

The latest news for users of Thales or Racal equipment indicates that if you have not thought about changing out or upgrading your Wordnet time is running very short indeed. Nice have announced that Wordnet Series 1 has expired. This … Continue reading

Posted in Call Recording Products, Call Recording Technology | Tagged , | Comments Off on Thales Racal Corner

What’s News from Nice

The hot story on NICElog Version 9 is zip! :- ‘the man from Tel Aviv – he say no’, in fact you might even say we are under the Nice equivalent of a D-notice. Oh flip! Just when we were … Continue reading

Posted in Call Recording Products, Call Recording Technology | Comments Off on What’s News from Nice

Client Story – VocalEnterprise Recording Solution

Addison Lee, London’s largest mini-cab and courier company has opted for theVocalEnterprise recording solution from Business Systems UK Ltd. Peter Ingram, IT Director at Addison Lee comments: “We chose our 4th generation recording solution from our long-term supplier Business Systems, … Continue reading

Posted in Call Recording Products, Call Recording Technology | Comments Off on Client Story – VocalEnterprise Recording Solution

The case of the disappearing Wordnet 1’s

As conspiracy theories go 3 of the best are:- JFK was not shot by Lee Harvey Oswald, Neil Armstrong did not walk on the moon and a mysterious organization is not destroying Wordnet 1’s in deepest Norfolk. As many of … Continue reading

Posted in Call Recording Products, Call Recording Technology | Tagged , | Comments Off on The case of the disappearing Wordnet 1’s

Vocal Recorders – Customers vote with their cheque books

Business Systems’ 1st quarter of 2004 got off to a storming start thanks to the launch of the new ‘Vocal Recorder’ product range. Expectations were that the market was ready to accept a new offering and our customers are definitely … Continue reading

Posted in Call Recording Products, Call Recording Technology | Comments Off on Vocal Recorders – Customers vote with their cheque books

Bang goes Wordnet 2 – so play safe with your maintenance

Nice have now announced the withdrawal of product support for the Wordnet 2, as of May 31st 2006. Whilst this announcement is welcome insofar as it clears up the ambiguity, the deadline seems a little harsh; especially for those organisations … Continue reading

Posted in Call Recording Products, Call Recording Technology | Comments Off on Bang goes Wordnet 2 – so play safe with your maintenance

When is the plug going to be pulled on the WordNet Series 2?

As the WordNet 1 silently slips beneath the waves, (metaphorically speaking) barely making a ripple as she goes down, we say goodbye to one of the great voice recorders of our time. Not surprisingly some WordNet 2 owners have watched … Continue reading

Posted in Call Recording Products, Call Recording Technology | Comments Off on When is the plug going to be pulled on the WordNet Series 2?