Category Archives: Business Intelligence

Archive for the ‘Business Intelligence’

6 technologies driving recording compliance in 2018

As the New Year slowly creeps in, we thought it timely to update our article ‘Top 6 technologies that will drive recording compliance in 2017’, and look at it from a 2018 perspective. We’re excited about 2018. The FIFA football … Continue reading

Posted in Business Intelligence, Call Recording Compliance, Call Recording Products, Call Recording Technology, Compliance, Financial Call Recording, Legacy Call Recording Products, Mobile Phone Recording, Speech and Interaction Analytics | Tagged | Leave a comment

Business Intelligence for business growth

Garry White, Business Development Manager at Business Systems (UK) Ltd, discusses how Business Intelligence can help your business grow.

Posted in Business Intelligence, Customer Experience | 1 Comment

Introducing the latest performance management technology

Following hot on the heels of the Vocal Wordwatch multi-recording engine portal which provides playback of call recordings from different systems in a single interface, we are delighted to announce the launch of our new performance management module. If it’s got a field we … Continue reading

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