Hosted Contact Centres
OPEX Hosting has recently launched its brand new whitepaper entitled “Hosted Contact Centres, Creating a level playing field.”
The whitepaper is aimed at decision makers who are reviewing the case for implementing a hosted contact centres solution.
It outlines the types of organisations which should be considering hosted applications as well as defining the key enablers and benefits which are driving the trend for hosted technology.
The paper also incorporates a useful checklist of points to consider before embarking down the hosted route and outlines the key points to be considered when choosing a partner to work with on delivering a hosted project.
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