Julia Hoggett, the FCA’s Director of Market Oversight recently delivered a speech that warned banks they must deliver the same standard of surveillance with home workers as they would in an office environment. Hoggart warned that any challenges faced at the beginning of the pandemic where the usual levels of recording and surveillance were not possible, should now be fixed.
It now seems there is no room for error. The pandemic can no longer be used as an excuse for non-compliance. The FCA expect both office and remote working arrangements to be equivalent and to play their part in ensuring our markets are clean whatever the times and whatever the challenges.
