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Monitoring & Compliance Solutions for Financial Organisations

Application that Rocks! – Compliance / Banking

2 min read
Author Business Systems UK
Date Dec 1, 2004
Category Call Recording Technology
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Enhancements in Call Recording and Screen Capture technology provide a slicker and safer operating environment in the value-added world of Private Clients. Recording the telephone calls of Private Clients when advice is given is a well-established practice but in reality this is metaphorically only a half-way-house. The information on the banker’s computer screen is important when giving best advice but if this is not recorded then a significant element of the decision-making criteria has been lost.

By contrast recording the banker’s computer screen activity along with the voice provides a complete historical record of the event for the security of all parties. The advancements made in screen capture technology make this an affordable and an easy add-on in most instances.
Business Systems have 3 offerings to provide screen capture and these can be checked out on our web site or give us a call and we’ll send you the information.