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  • Product IndependenceOur unbiased advice
    on best-fit products.
  • Technical Know-howOne of the largest employers
    of dedicated voice application specialists.
  • ServiceOur reputation of service excellence
    for over 30 years.
  • PeopleOur professional training
    and development programmes.
  • ValueOur uncompromising commitment
    to meeting budgets.

Business Systems has over 30 years experience, as an independent UK provider of voice and speech technology.

Our solutions range from, basic call recording through to quality monitoring, speech analyticsworkforce management, and cloud contact centre platforms. With technical complexity comes the need for expert advice and competence to design and build systems that meet customers' objectives and budgets.

We deliver independent advice and open systems design using on-premise equipment or hosted technology for office based, home worker and mobile environments.

Clients we have worked with include.

Back-Office Workforce Optimisation Case Study | HCL IBS Ltd Zen Internet Workforce Management ReAssure Reduce Operating Costs by 15% with OPX Equiniti Speech Analytics Case Study Home Office successfully implements Digital Interview Recording
30 Years

Accreditations & Associations