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7 Social Media Customer Service replies that will make you LOL

3 min read
Author Jasveer Matharu
Date Dec 17, 2014
Category Customer Interaction
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We have all heard it a million times before, customer service is extremely important. The better your service, the higher your chance of acquiring and retaining customers.
The power of social media lies in its ability to offer brands the opportunity to build a relationship with their customers. They can share great content and get involved in conversations that are happening, with or without them. It offers the perfect platform to show the human side of a company, share its voice, ethics and humour.
Here are 7 hilarious examples of how brands have taken advantage of social media.

1. BECAUSE SOMETIMES YOU JUST NEED TO SET THE RECORD 

 

Aldi Twitter Customer Service
Twitter Customer Service (Source: Twitter)

2. BECAUSE PERSONALITY AND SASS WIN THE GAME

Not only did Tesco Mobile listen to what people were saying about their brand, they were not afraid to bring in some fun and sarcasm and have their say.

Tesco Mobile Customer Service
Tesco Mobile Customer Service (Source: Twitter)

Tesco Mobile Twitter Customer Service
Tesco Mobile Twitter Customer Service (Source: Twitter)

By showing personality and wit, Tesco Mobile became one of the most liked and talked about mobile service providers.
Tesco Mobile Twitter Customer Service
Tesco Mobile Twitter Customer Service (Source: Twitter)

and…
Tesco Mobile Twitter Customer Service
Tesco Mobile Twitter Customer Service (Source: Twitter)

 

3. BECAUSE EVERY QUESTION DESERVES A REPLY….

Even this one!

An Garda Siochána Twitter Customer Service
An Garda Siochána Twitter Customer Service (Source: Twitter)

 

4. BE PREPARED FOR OTHERS TO TAKE THE LEAD AND SET THE RECORD STRAIGHT

 

Twitter Conversation - John Lewis Mention
Twitter Conversation – John Lewis Mention (Source: Twitter)

 

5. SOMETIMES CUSTOMERS TRY TO LEAVE YOU… BUT YOU CAN HAVE THE LAST SAY

 

Dominoes Pizza Twitter Customer Service
Dominoes Pizza Twitter Customer Service (Source: Twitter)

 

6. YOU JUST NEVER KNOW WHO WILL JOIN THE CONVERSATION

 

Oreo & AMC Theater Twitter Conversation
Oreo & AMC Theater Twitter Conversation (Source: Twitter)

 

7. BECAUSE SOMETIMES YOU JUST NEED TO SPEAK THE CUSTOMER’S LANGUAGE

 

Argos Twitter Customer Service
Argos Twitter Customer Service (Source: Twitter)

 
Go tweet!

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