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Recordings can be retrieved rapidly
via software offering multiple search criteria, including
date/time, channel, telephone number, transaction code,
or user ID together with multiple user defined factors.
New features, functionality and interfaces, such as VoIP
or Radio, can be uploaded quickly and easily. The Wordnet
Series 3 integrates seamlessly to industry standard switches
(PBXs), CAD systems, dispatcher consoles, dealer boards,
IVR, CTI, ACD and other databases. |