Voice Recording Software
Business Systems supplies voice recording software from a number of leading industry manufacturers and has inhouse engineers capable of installing and supporting voice recording solutions across many different technologies and platforms.
Providing us with a unique and unbiased perspective we recommend voice recording technology to our customers based on their needs, to help facilitate fact verification and dispute resolution as well as helping organisations meet compliance obligations, sales and revenue targets and to assist with improving business performance.
Voice recording deployment
Our voice recording technology can be provided either as a hosted solution or as a piece of software and/or hardware which your organisation effectively owns.
Voice recording products
Our voice recording product portfolio includes solutions from the following manufacturers:
- NICE Systems with their NICE Interaction Management and NICE Trading Recording solutions
- Verint with their Impact 360 recording and Audiolog products
- Red Box Recorders with their Red Box Quantify software
Voice recording technology costs
The cost of recording phone calls varies depending on a number of factors like:
- how many people or phones you want to record
- the level of reporting and functionality you want from the product
- whether you want a hosted solution or a product you own
Find out more about voice recording by reading the Business Systems Blog.