Verint Call Recording
Business Systems have been supplying and supporting Verint call recording solutions in the UK for more than 10 years.
Verint solutions range from the Audiolog platform which includes modules such as Interaction Review and Interaction Quality to the more advanced Verint Impact 360 (i360) Workforce Optimisation platform.
This platform incorporates call recording, quality monitoring, speech analytics and workforce management modules and is designed to help customer service focussed organisations deliver a more cost effective and enhanced customer experience.
Business Systems Support:
With unparalleled expertise across multiple call recording and workforce optimisation technology platforms Business Systems is best placed to support and deliver unbiased advice and ‘best fit’ solutions using industry leading software as well as providing training, consultancy, professional services and support.
If you have a specific requirement you wish to discuss related to Verint call recording or workforce optimisation solutions please contact us now for further information.