Sunset Policy/Discontinued Products

Obsolete products and associated support availability

As manufacturers release new product in to the market so older versions are made obsolete and withdrawn, spare parts and support are also phased out accordingly. Nice Systems refer to this process as their 'Sunset Policy' and their official list of obsolete product and support withdrawal is published below.

Extended product supply and maintenance options

Where possible Business Systems offers its customers extended product supply and maintenance options beyond those offered by the manufacturer, this is known as our 'Long Term Support' (LTS) program. We realise that some customers will want to keep their systems for a predetermined period of time and also be assured that maintenance will be available for that period. By registering with the LTS program we arrange to hold spare parts and support your system for that period, thereby protecting your investment and obviating the need for unplanned system replacement. The LTS options listed below.

	Nice Systems (Manufacturer) Obsolete (Sunset) product policy		Business Systems UK Ltd Long Term Support Programme
	Product Withdrawal	Support Withdrawal	Product Supply Status	Extended Support Option
Nicelog Version 7.x	January 1, 2003	December 1, 2005	Used and rental systems Limited Availability	January 1, 2009 Registration required
Nicelog 8.1	April 1, 2004	April 1, 2008	Used or rental systems Limited Availability	April 1, 2010 Registration required
Nicelog 8.5	April 1, 2004	April 1, 2008	Used and rental systems Limited Availability	April 1, 2010 Registration required
Nicelog 8.1 & 8.5 CEM versions Nicelog, NiceCLS and NiceUniverse	April 1, 2004	5 years from purchase	Used and rental systems Limited Availability	April 1, 2010 Registration required
Nicelog 8.7	October 1, 2004	October 1, 2009	Used and rental systems Limited Availability	October 1, 2010 Registration required
Nicelog 8.7 CEM versions Nicelog, NiceCLS and NiceUniverse	Jan 2005	5 years from purchase	Used and rental systems Limited Availability	January 1, 2010 Registration required
Nicelog 8.8	October 1, 2004	October 1, 2009	New, used and rental systems Limited Availability	October 1, 2010 Registration required
Nicelog 8.9	Not decided	Not decided	Full Availability	Full Availability
NiceAdvantage	December 31, 2005	April 2010	New Available Full Availability	January 1, 2012 Registration required
Nicecall Focus I	June 1, 2004	June 1, 2009	Used and rental systems Limited Availability	June 1, 2010 Registration required
Nicecall Focus II	June 1, 2005	June 1, 2010	New, used and rental Full Availability	June 1, 2011 Registration required
Mirra Series 1	Date unknown	May 1, 2005	Used and rental systems Limited availability	May 1, 2006 Registration required
Wordnet 1	Date unknown	August 30, 2003	Used and rental systems Limited availability	Sept 1, 2008 Registration required
Wordnet 2	December 22, 2003	May 31, 2006	Used and rental systems Limited availability	June 1, 2009 Registration required
Wordnet 3	January 2005	February 1, 2010	New, used and rental Limited availability	Feb 1, 2011 Registration required

Business Systems' Long-term Support Programme Registration

Although Business Systems has stockpile spares, supplies are limited and places on the long-term support programme restricted. Complete the form below to ensure a priority place.

Please note the form below is simply to register interest.
It does not represent a contract.
Upon completion further information on our support services will be sent to you.
This programme is only available for UK based companies at present.

Name:
Company:
Email address:* *Please note this will not be passed to any third party or used for marketing purposes
Contact Tel No:
Postcode (UK only):
Product for registration on the long-term support programme: