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Service - Overview

 
Business Systems offers the highest quality, best value for money professional servicing in the recording industry. Each implementation ranging from the smallest upgrade through to multi site mission critical implementations, receive full Project Management, ensuring schedules remain on target, continuous performance tracking, and guaranteeing the correct resource is deployed. All equipment is quality checked before reaching customer site.
   
 
Fully Managed Service – A service where all your call recording requirements are ‘outsourced’. Calls are recorded on site, your recording solution is fully maintained, calls retrieved and presented to you as required, all for a single quarterly/monthly payment.
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Annual Maintenance Contracts – As the UK’s largest independent supplier of recording solutions Business Systems offers the biggest range of service contract options to suit any type of organisation with the widest availability of support coverage throughout the UK.
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System Health Checks – for organisations using older equipment, ‘non-quality checked equipment’, or large complex installations Business Systems recommends a full system Health Check to ensure continual recording.
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Call-outs – If you are a current Business Systems client and need a fault fixed on Racal, Thales or Nice recording equipment, emergency call-outs are available.
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From our clients:-

"With the NiceCall, recordings can be played back directly from the logger by date and time, which makes it very easy to playback a call and my life far less stressful!"
 
- Richard Overton, Chief Dealer Woori Bank (formerly Hanvit Bank), the largest commercial bank in Korea

 


Sales:
0800 458 2988


Switchboard:
020 8326 8200

 
 
Latest News

Business Systems acquires OPEX Hosting Ltd
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System Scaling and overload can be a thing of the past
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