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Professional Services

Professional Services

Professional Services within Business Systems underpins and supports every customer engagement and hardware or software deployment we embark on. With over 60% of the companies personnel residing in this division and a 24 hour service facility with 365 day support capability, we are committed to providing the best value-for-money professional services in the industry.

 

 

Training

Full user and systems administrator training for voice and speech technology.

 


 

 

Consultancy

Call quality monitoring, speech analytics and resource planning consultancy.

 


 

 

Project Management

Every implementation is assigned to a dedicated Project Manager.

 


 

 

Relocation, Expansion & Downsizing

Relocating and scaling call recording infrastructure to suit organisational dynamics.

 

Business Systems is a NICE Platinum business partner and Red Box Recorders business partner as well as being safecontractor approved and ISO 27001:2013 accredited.