Vocal WordWatch Quality Monitoring
Wordwatch is an enterprise level professional call recording and quality monitoring portal enabling playback of calls from legacy and new recording systems
Wordwatch is an enterprise level professional call recording and quality monitoring portal. It uses a modular architecture with industry standard technology, an approach which ensures call recording requirements from 100 channels upwards can be handled just as easily as smaller requirements should a scaled down version be necessary to suit more specialist needs.
Simplicity & Flexibility
The simple to use Wordwatch web browser front end provides rules-based access from any location and with non-stop voice recording it delivers fail safe hardware for mission critical applications. Available as a stand alone or networked solution it can seamlessly integrate into most business environments working with TDM configurations.
FLEXIBLE, EASY DEPLOYMENT - Can be installed as either a Hosted or CPE (Customer Premise Equipment) solution
INTUITIVE, EASY TO USE INTERFACE – ensures minimal training is required
ECONOMICAL – high performance to expenditure ratio due to modular architecture without compromising on quality or capability
SUPPORTS multi-site call recording set ups and configurations
PROVIDES AUDIT TRAIL – to monitor and track activities in the systems
COMES WITH BUILD-SURE POLICY – guaranteeing that Wordwatch remains compatible with your telephone system for the duration of its lifetime
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FIND OUT MORE...
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