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Teleopti Cloud-Based Workforce Management

Teleopti Cloud-Based Workforce Management

Teleopti delivers workforce management (WFM) in the cloud providing financial flexibility and scalability for all resource planning needs.

Business Systems partners with Teleopti to deliver workforce management (WFM) on a software as a service basis. Just like the on-premise version, Teleopti WFM Cloud features fully automated forecasting and scheduling that’s accurate, efficient and above all, fair and fun – engaging and empowering agents, who, in turn, deliver greatly improved customer experiences.

Just like the on-premise version, Teleopti WFM Cloud features fully automated forecasting and scheduling that’s accurate, efficient and above all, fair and fun – engaging and empowering agents, who, in turn, deliver greatly improved customer experiences. Teleopti Cloud-Based Workforce Management

 

  • NO INVESTMENT IN SERVER HARDWARE and software licenses (SQL Server and Windows Server)
     

  • SCALABILITY - ability to easily add or remove users to the workforce management suite to suit seasonal or other business requirements
     

  • ANY TIME ANYWHERE, ANY DEVICE access to the platform
     

  • ROBUST, SECURE AND FLEXIBLE SOLUTION, competitively priced
     

  • FULL TRAINING, configuration and support provided
     

  • FINANCIALLY FLEXIBLE SOLUTION which supports proof of concept and can help gain internal buy-in for investment

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    FIND OUT MORE... 
    Download Teleopti Cloud Service Brochure > 
    Download Hosted WFM Whitepaper >
    Download WFM report in 2017 >