Skip to main content
Products
Red Box Quantify for Contact Centres

Red Box Quantify for Contact Centres

Smart, scalable and forward thinking call recording software, perfect for solving technical and complex business challenges simply and effectively.

Build customer loyalty and deliver an excellent experience that reinforces brand values, minimises repeat calls, maximises 'sales through service' and optimises call length.

Why work with Business Systems?

  • Top tier Red Box providers in the UK
  • 30 years experience in call recording
  • Committed to delivering outstanding customer service and support

 

  • STAY ON THE RIGHT SIDE OF PCI COMPLIANCE -  "out of the box" options available
  • SPEND LESS TIME ADMINISTERING - easy to use web-based interface for instant call retrieval
  • OPTIMISE YOUR WORKFORCE -  synchronised voice and screen recording
  • REAL-TIME COACHING - monitor live calls 
  • BETTER MANAGE CUSTOMER EXPERIENCE - using the Red Box Quantify Quality Management 
  • BUILD CUSTOMER LOYALTY:  minimise repeat calls, maximise 'sales through service' and optimises call length.
  • ACCESS ENTRY LEVEL ANALYTICS AT A FRACTION OF THE COST - with embedded analytics for ‘search by spoken word’


IS THIS THE PRODUCT FOR YOU? 
If not try browsing our full list of Call Recording Solutions or search using our Product Finder Tool. 

FIND OUT MORE... 
Download the Smart Solution for Contact Centres brochure >
Download Red Box Recorders Case Study > 
Download our handy Call Recording Installation Checklist >