Red Box Quantify
Simple, easy to use voice recording and call recording software which scales effortlessly to solve technical and complex business challenges simply and effectively.
The software enables the capture, authentication, analysis and evaluation of voice and screen recording from a wide range of telephony vendors, including Avaya, Cisco and Mitel.
Designed to be smart, scalable and forward thinking, Red Box Quantify can meet the specialist needs of companies and organisations within the contact centre, financial services, and emergency services sectors.
- STAY ON THE RIGHT SIDE OF PCI COMPLIANCE - Quantify provides "out of the box" options to let you decide how DSS compliance can best work for your organisation
- SPEND LESS TIME ADMINISTERING with a simple, easy to use web-based interface for instant call retrieval
- GET A COMPLETE PICTURE OF STAFF AND AGENT ACTIONS - with synchronised voice recording and screen recording
- BETTER MANAGE CUSTOMER EXPERIENCE using the Red Box Quantify Quality Management module for enhanced agent coaching & training
- ACCESS ENTRY LEVEL ANALYTICS AT A FRACTION OF THE COST with embedded analytics for ‘search by spoken word’
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