OPEX Hosting Call Recording
Business Systems provide a resilient, cost-effective cloud solution for contact centres and businesses of all sizes encompassing hosted call recording and reporting.
OPEX Hosting records the calls made to and from your organisation and stores them online for retrieval and playback using a web browser.
Inbound and outbound calls can be recorded from any telephone, anywhere and that includes landline, mobile and VoIP calls.
The service can be customised to suit the operational requirements of your organisation and can be deployed across multiple sites, supporting mobile and home working environments.
- SIMPLE AND EASY TO USE, ADMINISTER AND MANAGE – all support, upgrade and maintenance cost’s are covered in a monthly fee
- ONLY PAY FOR WHAT YOU USE – ‘Pay-As-You-Go’ call recording provides cost efficiencies and additional phones can be recorded as and when you need
- SUPPORT PILOTS, one-off projects and homeworking initiatives
- INCREASED FLEXIBILITY – no specific hardware requirements, scales quickly and easily as business needs dictate and offers a viable disaster recovery option
- INCREASED SUPPORT – dedicated team of specialists available 24/7 to provide support
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