Trading Floor Call Recording
Digital voice, mobile, screen and VoIP voice recording software for organisations subject to regulation (eg FCA, MiFID II, Dodd Frank, Data Protection etc) including trading floors, brokers, retail banking, financial service providers and insurance companies. These solutions enable compliance adherence, transaction verification, dispute resolution, liability prevention, order confirmation, fact finding and quality monitoring.
The latest technology designed to automate voice recording retrieval from older tape and legacy call recording systems.
NICE Communication Surveillance monitors traders across all channels of communication including voice and text to ensure essential compliance protection.
NICE Engage SMB is aimed at the SMB market and delivers a subset of the features of NICE Engage. It provides audio, screen, PCI Compliance and Quality Monitoring for contact centres up to 600 seats.
NICE Trading Recording (NTR) is a secure and reliable voice recording solution designed to help Financial Trading Floors maintain compliance with financial regulations, resolve disputes and manage call recordings effectively.
Simple, easy to use voice recording and call recording software which scales effortlessly to solve technical and complex business challenges simply and effectively.
Captures, indexes and retrieves voice and screen recordings in TDM, IP and mixed telephony environments and is capable of recording thousands of agent or staff across single and multisite as well as meeting smaller call recording requirements.