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Products

Trading Floor Call Recording

Automated Legacy Call Recording Retrieval

The latest technology designed to automate voice recording retrieval from older tape and legacy call recording systems.

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NICE Communication Surveillance

Monitors traders across all channels of communication including voice and text to ensure essential compliance protection.

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NICE Engage Platform

The NICE Engage platform enables agents to act smarter and faster with less effort when servicing customer needs.

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NICE Engage Platform SMB

NICE Engage SMB is aimed at the SMB market and delivers a subset of the features of NICE Engage. It provides audio, screen, PCI Compliance and Quality Monitoring for contact centres up to 600 seats.

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NICE Interaction Management for SMBs

Based on the NICE Interactions Management (NIM) architecture, NIM SMB provides reliable, call recording and quality monitoring features for organisations who need to record up to 200 people.

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NICE Trading Recording

Secure and reliable voice recording solution designed to help Financial Trading Floors meet compliance, resolve disputes and manage call recordings effectively.

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O2 Mobile Recording

O2 Mobile Recording enables organisations to record voice and text conversations to help meet compliance and reduce business risk.

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Red Box Quantify for Trading Floors

Simple, easy to use voice recording and call recording software which scales effortlessly to solve technical and complex business challenges simply and effectively.

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Skype for Business Recording

Helping financial institutions ensure all communication channels meet their compliance blueprints with Skype for Business Recording.

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Smartnumbers Mobile Call Recording

A simple and scalable solution to record and monitor business calls and texts for compliance and dispute resolution.

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TeleWare Mobile Call Recording

TeleWare enables financial organisations to record mobile communications and audit text messages for compliance purposes.

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Verint Impact 360 Recording

Captures, indexes and retrieves voice and screen recordings in TDM, IP and mixed telephony environments and is capable of recording thousands of agent or staff across single and multisite as well as meeting smaller call recording requirements.

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Vocal Wordwatch Retrieval & Replay Portal

Vocal Wordwatch for live and legacy call recording retrieval and replay from a single point of access.

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Voice Recording Assurance

Automated systems monitoring technology for proactive monitoring of telephony, turret and call recording solutions.

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