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Real Time Customer Feedback

Feedback analysis and reporting from Feedback Ferret

Powerful feedback analysis and reporting platform using text analytics to transform customer feedback into actionable insight.

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NICE Customer Feedback

NICE Fizzback is ideally suited to those contact centres and customer service based businesses operating with 200+ agents or who deal in high value transactions.

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NICE Quality Central

NICE Quality Central gives you a single, holistic approach to quality management, ensuring that your contact centre and back-office processes and performance metrics are closely tied to top-priority objectives.

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